Škoda Auto India crosses 350 touchpoints in 193 cities

Mumbai, November 02, 2026 – Škoda Auto India has expanded its network to over 350 Customer Touchpoints across 193 cities, strengthening access to its products and ownership experience nationwide. The brand reached its 350-touchpoint milestone on October 30, 2026, with the inauguration of its 350^th Customer Touchpoint in Imphal, marking its entry into Manipur. The expansion highlights Škoda Auto India's commitment to bringing sales and aftersales services closer to customers in established markets and emerging regions alike.

Commenting on the milestone, Ashish Gupta, Brand Director, Škoda Auto India, said, “Surpassing 350 Customer Touchpoints across 193 cities demonstrates our commitment to bringing Škoda closer to customers across India. Our dealer partners, both existing and new, are central to this journey, and I thank them for sharing our vision of building a stronger Škoda brand in India. As we enter new markets, our priority is clear - to deliver a consistent, enriching customer experience across sales and aftersales. Together with our expanding product portfolio and customer-first initiatives, this growing network will help us strengthen customer trust and deepen our relevance across the country.”

Expanding reach, strengthening presence

Škoda Auto India's network has grown from 191 Customer Touchpoints in 2021 to 325 in 2025 and over 350 as of October 2026. Its geographical footprint has expanded from 156 cities across 25 States and Union Territories in 2024 to 193 cities across 29 States and Union Territories today. Supported by 79 dealer partners, the network comprises 270 Sales Touchpoints and 203 Aftersales Touchpoints, including multiple 2S/3S facilities. Between January 2025 and October 2026, the brand added 58 showrooms across 38 new cities and 45 workshops across 34 new cities, extending access to both sales and aftersales services.

Reaching new markets, creating new opportunities

Škoda Auto India's expansion strategy focuses on reaching customers beyond established metropolitan markets. In 2026, the brand entered 11 new cities: Balasore, Baramati, Bathinda, Bikaner, Guna, Imphal, Jorhat, Kaithal, Khammam, Sri Ganganagar and Vasai. The Imphal opening marks the first presence of a SAVWIPL Group brand in Manipur. Škoda also has the widest geographical coverage among Group brands in the Northeast. The commercial impact of this expansion is reflected in new outlets contributing over 25% of the brand's overall sales from January to October 2026.

Strengthening the customer experience

Alongside network expansion, Škoda Auto India remains focused on a consistent customer experience across sales and aftersales. Its dealer partner in Bangalore ranked No. 1 for dealership customer experience in the CarPhD survey, covering 16 cities, 18 automotive brands and 88,000 customer reviews. This commitment is supported by Škoda Super Care, which offers four years of standard warranty, roadside assistance and complimentary service labour, and Škoda Express Care, available at select locations for greater convenience and quicker service turnaround times. Together, these initiatives support the brand's focus on making ownership more accessible and convenient as its network grows.

*****

Further information

Škoda Auto India

Mithin Selven
Lead - Traditional & Regional PR
T - +91 90283 89374
mithin.selven@skoda-auto.co.in

MSL India
Ankit Daswani
Associate Vice President
T - +91 9833559433
ankit.daswani@mslgroup.com

Škoda Auto

› is successfully steering through the new decade with the Next Level Škoda Strategy
› aims to become one of the top three best-selling brands in Europe by the end of the decade by offering its customers the best of both worlds through a range of attractive BEV, hybrid & ICE products
› effectively exploits the potential in important growth markets such as India, Vietnam and the ASEAN region
› currently offers customers 12 passenger car model ranges: Fabia, Scala, Octavia, Superb, Kamiq, Karoq, Kodiaq, Elroq, Enyaq, Slavia, Kylaq and Kushaq
› delivered more than 1,040,000 vehicles to customers worldwide in 2025
› has been part of the Volkswagen Group, one of the world's most successful car manufacturers, for more than 30 years
› is part of Brand Group CORE, an organisational merger of the Volkswagen Group's volume brands, with the aim of achieving joint growth and significantly increasing the overall efficiency of all five volume brands
› independently develops and produces components such as MEB battery systems, engines and transmissions for other Volkswagen Group brands
› operates three production plants in the Czech Republic; has production capacities in China, Slovakia and India, mostly through group partnerships, as well as in Vietnam and Ukraine in cooperation with a local partner
› employs around 40,000 people worldwide and is active in almost 100 markets

Škoda Auto India
› fascinating customers in India since 2001
› offers 4 models in India – Kylaq, Slavia, Kushaq, and Kodiaq
› present in 184 cities across the country with over 325 customer touchpoints
› Recorded a 107% year-on-year growth with 72,665 cars sold in 2025

Škoda Auto India website - www.skoda-auto.co.in