Škoda Service Cam: Simplifying Car Servicing with Transparency & Mobility

A smartphone-app-based tool

A new-age digital tool, representing transparency and modern technology for customers

Bringing you an experience that is devoid of any worry or hassle, while getting your Škoda serviced.

Škoda Service Cam

Vehicle check per video is a transparent and most convenient option to support your decision.

Wherever you are and whatever you do, our service advisor can use a video to inform you about the technical condition of your vehicle and suggest the most appropriate solution.

You can decide at your convenience.

In today’s digital era, over 80% of our customers stay permanently online and you are used to communicating through your smartphone throughout the day.

Benefits for you

FLEXIBLE - TRANSPARENT - MOBILE - DIGITAL

In case of any unforeseen defects observed during the repair of the car, customers will receive a personalized link via SMS or e-mail, which includes the video and cost calculations towards the repairs.

Customers can then decide from the comfort of their homes or offices, whether they would like the job to be carried out or not.

It is just as easy as that

OPEN -> VIEW -> CHOOSE -> ORDER

Open your message

When you hand over your car to the workshop, you can choose how you want to be reached – whether via a text message or e-mail. The service advisor will send you needed information along with video sequences via the agreed communication channel.

View the video

Once you receive a link, you can view videos from the comfort of your home, café or office. Repair needs are clearly explained and documented and your service advisor has added price information.

Select repair items

You can view the videos at your convenience and decide which items are to be repaired at once and which are to be left for later.

Place your order

Send the confirmed order back to the service advisor.

Things you expect and are sure to appreciate

Transparent and understandable explanation
Traceability of repair needs and costs
Enough time to make a decision at your convenience
Feeling good and trust in your workshop

Wherever You Go

Approve every service added on Service Cam

Škoda Service CAM is currently active across 61 Škoda Auto India dealerships in the country.

Find out more about Škoda after-sales services and products

Locate A Dealer