Introducing the MyŠKODA App

ŠKODA India introduces the ‘MyŠKODA’ mobile App
ŠKODA India introduces the ‘MyŠKODA’ mobile App

ŠKODA India introduces the ‘MyŠKODA’ mobile App

3. 10. 2016

ŠKODA Auto India has launched the ‘MyŠKODA‘ mobile application (app) which will provide a single-window interface between a ŠKODA customer and the brand.


  • Part of ŠKODA’s Rs 100 crore investment towards improving the ownership experience
  • Aims to provide a single-window interface to increase transparency with the brand and provide a hassle-free ownership experience for the customer
  • With the MyŠKODA app, every ŠKODA owner gets access to his entire service history
  • Provides Itemized billing record for every service interaction
  • Will allow customer to book a service appointment, locate the nearest dealer, calculate service and parts costs, connect to ŠKODA’s Customer Care and update customer contact information



Mumbai, 3rd October 2016: ŠKODA Auto India has launched the ‘MyŠKODA‘ mobile application (app) which will provide a single-window interface between a ŠKODA customer and the brand. The app facilitates utmost transparency and provides a hassle-free ownership experience for every ŠKODA owner. ‘MyŠKODA' is available for download on the iTunes App Store for iPhone and Google Play store for Android devices.

The MyŠKODA App connects ŠKODA Owners with ŠKODA India's digital ecosystem and provides access to the entire service history of their vehicle. Importantly, the app will allow customers to know the cost of various parts and also estimate the cost of each service. The app will also host a number of other features including booking a service appointment, locating a dealer and connecting to ŠKODA ’s Customer Care team.

The app aids ŠKODA owners to remotely monitor their car’s service cycle, Warranty, Insurance & Road-Side Assistance expiry dates. ŠKODA owners can also easily update their personal details, store important ownership-related documents, refer to previous jobs carried out on the car, receive important notifications while browsing through the app. Any update made through the app gets registered in the ŠKODA database.

“The digital age allows us to innovate and improve our interface with the customer. The new ‘MyŠKODA‘ app is a perfect testimony of the brand’s Simply Clever philosphy where we have used technology to improve the overall experience with the brand. It also ensures that customers are well informed about all the details related to their car while facilitating a two-way communicatoin with the brand. The app is designed around our customers requirements, assuring ŠKODA owners with features and information of their ŠKODA vehicles on the go.” said Mr. Ashutosh Dixit, Director – Sales & Marketing, ŠKODA Auto India Pvt Ltd.

The introduction of the MyŠKODA application is part of ŠKODA ’s effort to digitize the entire ownership experience with the brand. ŠKODA India is also modernizing the appearance of its dealer network and introducing many customer led initiatives as part of this transformation. ŠKODA India is geared to usher in a complete brand overhaul in a bid to strengthen its position in India.


MyŠKODA Mobile Application Highlights:

Manage your ŠKODA Car/s
The MyGarage feature gives ŠKODA customers details about their vehicles such as Service Due Date, Insurance, Warranty, Extended Warranty, Road Side Assistance and other Maintenance schemes. MyGarage also provides owners with an option to view and update their contact details so they can be contacted by ŠKODA at any given point for important updates.

Go paperless with digital document repository
The MyDocuments section is a one stop repository that helps customers keep a tab on all important documents like Registration Certificates, Insurance Policies, PUC Certificates, Road Side Assistance among other important documents.

Service History, Booking Appointment and Service Cost Calculators at the fingertips
Using the MyŠKODA App owners can now book a service with the touch of a button. The feature requests users to enter the preffered dealer, service date and type of service post which a ŠKODA representative contacts them to confirm the booking. Customers can also mention service concerns in a designated section that will allow them to detail specific issues. Customers will also get periodic notifications through the app.

The service history section presents the entire vehicle‘s history on a mobile screen. In this section customers can not only access their car service history on the go but can also email itemized service bills to themselves for easy reference. Customers also have the option to calculate and estimate their service costs before visiting the dealership. The Service Cost Calculator will make the entire service experience completely transparent.

Evaluate the cost of ownership with Fuel and Trip Cost Calculators
The fuel cost calculator will help keep a track of routine fuel expenses. All a customer needs to do is, add the amount spent, the quantity of fuel and enter the date the car was fuelled. The app will then maintain a log of the cost and mileage which can be reviewed at any time. Another innovative feature is the trip cost calculator which helps owners keep a day-wise tab of their trip costs.

Find your nearest Dealer with GPS enabled Dealer Locater
The GPS-enabled Dealer locater will enable customers to use smartphone technology to locate their nearest dealers while traveling through the country and also be able to contact them.

Know Your ŠKODA has an answer to all queries
If, at any time customers have a query related to ŠKODA Sales or After-sales, the Know Your ŠKODA tab will provide them with the answers.

To know more about the MyŠKODA app please visit the experience video: https://www.youtube.com/watch?v=Ez2_BntVUBE

Application download link (Android):https://play.google.com/store/apps/details?id=com.skodaautoindia.myskoda

Application download link (iOS): https://itunes.apple.com/in/app/myskoda/id1147949033?mt=8


For further information, please contact:

Mr. Kevin Braganza, Ketchum Sampark
+91 9819156735
kevin.braganza@ketchumsampark.com

ŠKODA AUTO India:

  • Has been operating in India since November 2001 as a subsidiary of ŠKODA AUTO a. s. Czech Republic which is one of the oldest automobile companies in the world with its headquarter in Mladá Boleslav
  • ŠKODA AUTO India has 4 models on sale in India – ŠKODA Superb, ŠKODA Octavia, ŠKODA Yeti and the ŠKODA Rapid.
  • ŠKODA AUTO India has a network of 65 sales and 65 service outlets across the country and has sold over 230,247 units since November 2001
  • It has set up a state-of-the-art manufacturing facility in Shendra near Aurangabad, Maharashtra
  • For more information please visit www.skoda-auto.co.in
  • ŠKODA FB Page - https://www.facebook.com/skodaindia
  • ŠKODA marketing twitter Handle - https://twitter.com/skodaindia
  • ŠKODA corporate communications twitter Handle - https://twitter.com/SkodaIndia_PR





 




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