Covid-19 Advisory

Customer Communication - Covid 19 Advisory

Dear Customer,

We are writing to you with the latest update on our services to you, as the COVID-19 situation continues to unfold.

With the number of cases increasing, Government of India / States / U.T.’s have ordered a number of measures, including lockdown at many locations around the country. Accordingly, all Skoda Auto India Office(s) will remain closed until the end of the lockdown. All our employees across locations have been advised to a Work-From-Home (WFH), on a best effort basis.

We at Skoda Auto India are adhering to Government advisories to ensure the safety of our employees and have advised our network partners to follow the same for their employees and most importantly our esteemed Customers. This effectively means that many of our Showrooms / Workshops shall not be operational as advised by the Government Authorities.

To maintain minimum Business Continuity and assistance to our Customers, please reach out to us on the following helpline numbers

In case of Vehicle break-down – Roadside Assistance : 18001026464 & 18002094646

Note – Road Side Assistance shall be provided to get the car back to Customer home location only, cars won’t be taken to dealership workshops.

In case your Car is currently with Dealership for service – Please contact our dealership numbers given on https://dealers.skoda-auto.co.in/

Any other Assistance (Skoda Customer Care Number) : 1800 123 090909

Request your co-operation in these challenging times.

Skoda cars remain fun to drive, but for now drive only if you really need to… please stay safe at home, and join us in our prayers for this crisis to be over quickly.

 

 

Skoda Auto India